Privacy Policy

1. Introduction

One Magic IT Solution Private Limited ("Company", "We", "Our") operates One Magic Pay platform. We are committed to protecting your privacy and ensuring safe handling of your personal information.

2. How We Use Your Information

We use collected data for:

• Service activation and account creation
• Transaction processing (Recharge, AEPS, DMT, BBPS, Payout)
• Identity verification (KYC compliance)
• Fraud prevention and security monitoring
• Customer support and communication
• Legal and regulatory compliance

3. Data Protection & Security

We use industry-standard security technologies including encryption, firewalls, and secure servers to protect your personal data. However, no system is 100% secure and we cannot guarantee absolute protection.

4. Data Sharing

We do NOT sell your personal data. However, we may share necessary information with:

• Banking partners
• Payment gateway providers
• Government authorities (if legally required)
• Trusted third-party service providers

5. Cookies & Tracking

Our website may use cookies to improve user experience, analyze traffic, and enhance performance. You may disable cookies in your browser settings.

6. User Rights

Users have the right to:

• Access their personal data
• Update incorrect information
• Request deletion (subject to legal obligations)
• Withdraw consent for marketing communication

7. Data Retention Policy

We retain user data only as long as required for service usage, legal compliance, or dispute resolution.

8. Third-Party Services

Our platform integrates third-party APIs such as banks and telecom services. We are not responsible for their privacy practices or policies.

9. Service Security Disclaimer

While we ensure strong security measures, users are responsible for maintaining confidentiality of their login credentials. Any unauthorized access due to user negligence is not our responsibility.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page without prior notice.

11. Governing Law

This Privacy Policy is governed by the laws of India. All disputes shall fall under jurisdiction of Patna, Bihar.

12. Contact Information

Company: One Magic IT Solution Private Limited
Website: onemagicpay.in
Email: onemagicitsolution@gmail.com
Mobile: 9199114121
Address: BPCL Road, 70 Fit, Near Canara Bank Saristabad, Patna, Bihar - 800002